Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to a tracking page. Click on the tracking number link or enter the tracking number on o

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to a tracking page. Click on the tracking number link or enter the tracking number on our tracking page. Tracking information may not be immediately available after your order is placed. It can take up to 24 hours for the number to become active in the system. If you don&apos;t see any updates right away, please be patient and check back later.

How do I track my order?

At Runlimited, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team via our contact form with your order number and all relevant details. Please be

<h3 id="lost-packages">Lost packages</h3>At Runlimited, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost in transit, please contact our customer service team via our <a href="https://runlimited.co/pages/contact-us">contact form</a> with your order number and all relevant details. Please be advised that lost packages are mostly due to the courier service used. Runlimited unfortunately has no control over their systems or processes.&#xA0; <h3 id="damaged-packages">Damaged packages</h3>We understand the disappointment of receiving a damaged package. In such cases, please contact our customer service team via our <a href="https://runlimited.co/pages/contact-us">contact form</a> as soon as possible after receiving your order and include photos of the damaged items or package.We will review the documentation provided and arrange a replacement or refund if appropriate.

What happens if my package is lost or arrives in a damaged state?

We ship all orders from our warehouse or London retail store. All orders are shipped with a tracked service via Royal Mail and are delivered within 3 - 5 working days. We charge £4.99 for shipping on all orders under £150. Above this level, shipping

We ship all orders from our warehouse or London retail store.&#xA0;All orders are shipped with a tracked service via Royal Mail and are delivered within 3 - 5 working days. We charge &#xA3;4.99 for shipping on all orders under &#xA3;150. Above this level, shipping is free.&#xA0;Please not: delivery times can be slower during peak periods or if the courier service used is experiencing higher volumes of deliveries.

What is your shipping policy?

Shipping is £4.99 via a tracked Royal Mail service for all order below £150. Above that, shipping is free.

Shipping is &#xA3;4.99 via a tracked Royal Mail service for all order below &#xA3;150. Above that, shipping is free.&#xA0;

How much does shipping cost?

Yes. We offer free UK shipping on all order over £150.

Yes. We offer free UK shipping on all order over &#xA3;150.

Do you offer free shipping?

We are unfortunately unable to ship outside of the UK for the time being. We are constantly looking for ways to broaden our shipping destinations - stay tuned!

We are unfortunately unable to ship outside of the UK for the time being.&#xA0;We are constantly looking for ways to broaden our shipping destinations - stay tuned!

Do you ship worldwide?

Unfortunately not. Everything is shipped with a tracked 3 - 5 day service.